Privacy Policy

Last updated: March 1, 2026

Graphics By Khai operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping and service experience (the "Services"). Graphics By Khai is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, book a service, or otherwise communicate with us through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify an individual. Depending on how you interact with the Services and where you reside, we may collect personal information including your name, email address, phone number, billing address, and other contact information. We may also collect financial information such as payment details, transaction confirmations, and billing records necessary to process purchases or service bookings. Account information such as usernames, passwords, and preferences may also be collected when accounts are created. Additionally, we may collect information about your transactions, browsing activity, communication with us, device information such as IP address and browser type, and usage information describing how you interact with the Services.

Personal information may be collected directly from you when you create an account, place an order, submit a booking request, contact us for support, subscribe to communications, or otherwise interact with our Services. Information may also be collected automatically through the website using technologies such as cookies, analytics tools, and device identifiers. In some cases, personal information may be received from third-party service providers, marketing partners, payment processors, or technology providers that help operate our business and provide services to you.

We use personal information to operate and improve the Services, process purchases, deliver digital products, communicate with customers, provide customer support, and maintain our business operations. Personal information may also be used to personalize the website experience, remember user preferences, improve the functionality of the Services, and develop new products or services. We may also use your personal information to send marketing communications or promotional offers related to our services. You may opt out of marketing communications at any time by using the unsubscribe option included in those communications.

Graphics by Khai provides primarily digital services including graphic design, branding, website design, motion graphics, consulting services, and other creative deliverables. Because these services are digital and intangible, completed work is generally delivered electronically. Most project deliverables, files, and service communications are sent through email. Clients are responsible for providing an active and accurate email address when purchasing services or communicating with our business. Graphics by Khai cannot be held responsible for delivery issues caused by incorrect email addresses, inactive email accounts, spam filtering, or technical issues with a client’s email provider.

When making purchases through our website, clients may be required to provide billing information including a billing address. This information is collected strictly for payment verification, fraud prevention, and transaction processing purposes. Because Graphics by Khai primarily provides digital services, billing addresses are not used for physical shipping or delivery. The collection of billing address information is mandatory for payment processing through the Shopify platform or other payment providers used by our business.

We may use personal information for marketing and advertising purposes. This may include sending promotional communications or displaying advertisements for products or services that may be relevant to your interests. Marketing communications may be delivered through email or other digital channels. You may choose to unsubscribe from promotional communications at any time; however, we may still send non-promotional communications related to your orders, services, or account activity.

We may disclose personal information to third parties in certain circumstances when necessary to operate our business or provide services. This may include sharing information with Shopify, payment processors, website hosting providers, analytics services, marketing partners, cloud storage providers, and customer support systems. These third parties may process personal information on our behalf in order to provide the services that support the operation of our business. Personal information may also be disclosed when required to comply with legal obligations, enforce our policies, respond to lawful requests from government authorities, or protect the rights and safety of our business, customers, or others.

Our website and Services are hosted on the Shopify platform. Shopify may collect and process certain personal information about your interactions with our website in order to provide hosting, payment processing, analytics, and security services. Information submitted through our website may be transmitted to Shopify and other authorized third parties that assist with operating the Services. To learn more about how Shopify processes personal information, you may review the Shopify Consumer Privacy Policy available on Shopify’s official website.

The Services may contain links to websites or platforms operated by third parties. These websites are not controlled by Graphics by Khai, and we are not responsible for their privacy practices, policies, or content. If you choose to access third-party websites through links provided on our website, you should review their privacy policies before submitting any personal information.

Our Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If we become aware that personal information from a minor has been collected without appropriate consent, we will take steps to delete such information.

We take reasonable security measures to protect personal information against unauthorized access, misuse, or disclosure. However, no system of internet transmission or electronic storage can be guaranteed to be completely secure. While we strive to protect personal information using industry-standard security practices, we cannot guarantee absolute security of information transmitted online.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. This may include maintaining account information, processing transactions, complying with legal obligations, resolving disputes, and enforcing agreements and policies.

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to request access to personal information we hold about you, request correction of inaccurate information, request deletion of personal information, or request a copy of your personal data. In certain jurisdictions, you may also have the right to object to specific types of processing or request restrictions on how your information is used. Requests to exercise these rights may require identity verification before we can process them.

Graphics by Khai serves customers internationally but is owned, operated, and legally based in Jamaica. By using the Services, you acknowledge that your personal information may be transferred to, processed, or stored in jurisdictions outside of your country of residence, including Jamaica or other locations where our service providers operate. These transfers may occur when necessary to provide the Services to you.

We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, or operational needs. When updates are made, the revised policy will be posted on this website and the "Last updated" date will be revised accordingly. Continued use of the Services after any updates indicates acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or about how your personal information is handled, you may contact us at:

Graphics by Khai (GK) - CONTACT

Email: graphicsbykhai@gmail.com or khaidesignsz.mail@gmail.com

Phone/WhatsApp: 1-658-210-3952

Location: Portmore, Jamaica